“You only have a tenth chance of getting a tip”.
A TikTok server says that the way customers pay can sometimes give away whether or not they’re going to tip. Roman (@romansparkles) posted a video that’s gone viral, where he talks about having bad experiences with Chime and Apple Pay users. (Via)
At the start of the video, he says, “POV: a waiter/waitress watching a customer paying with a Chime or Apple Pay card.” Roman films himself opening an envelope and getting ready to process a customer’s payment.
But when he opens the envelope, bam, he’s stunned.
“Let’s see. [Exclamation],’ he says, before changing his mind. ‘It’s okay, it’s okay. I love my job. It’s not about the money. I’m a good employee, I’m not here for the money”.
But Roman quickly retracted his statement, claiming he was actually doing it “for the money”.
The video’s caption says that the payment methods usually lead to smaller tips. “1/10 chance of getting a tip, lmaoo,” he says.
Do they really hate servers that use Chime, CashApp or Apple Pay?
Some people who watched Roman’s video agreed. One person commented, “For me it’s the Cashapp card, lol”.
Then again, someone else said that the different cards they get from customers tell them that they’ll get a good tip. “The feeling of relief when I pull out an Amex or Chase card,” he wrote.
But there are also those who said they won’t get a generous tip. “The stuck card is the worst,” said another. “When I use a gift card,” added another.
One app user said his workplace even banned the cards. “My pub has banned Cashapp, Venmo and Chime, ha ha,” he said.
Another user on TikTok said they were put off by another card. “Someone used a credit card for that… It gave me the creeps,” he said.
Some people were defending the cards.
But some said the cards don’t necessarily indicate bad advice.
One young guy who uses the cards said he gets the whole stereotyping issue. He works in the restaurant industry, so he always leaves a tip. “Chime, Cash App, the only card that leaves a tip. I’ve got a Chime card too, but I know best from working in the industry,” he wrote.
This TikTok user also agreed: “I always use Apple Pay, but always leave a tip”. He also works in the industry.
Another user explained why he prefers to use one of the cards mentioned. “I use Chime 90 percent of the time. BC likes the way it rounds the total and saves a few cents,” he explained.
Others defended their decision to use Chime cards, “I use Chime, but because I was too lazy to physically go to the bank. And it’s worked out really well for me.”
Another said, “I just use Chime and give very good advice, thank you.”
Another Chime user said he was appalled by the newspaper’s criticism: “Is there such a thing? I use Chime and give incredibly good advice”.
He also explained why he prefers to use Apple Pay. “I use Apple Pay, but that’s because I lose my cards,” he said.
Another said he uses Chime for security reasons. “I only use Chime when I’m going somewhere in case something weird happens,” he said.
Roman then shared his thoughts on these payment methods. “In the last pub I worked in, they never took Chime cards,” he said. “And the landlord had to approve transactions to make sure it got paid. Even if it meant his account going into the red.
Stories from other workers
Roman isn’t the only one who says he’s not a fan of how tips are paid when he gets Chime or Apple Pay. Redditor @No_No_Field206 wrote about it in the r/TalesFromYourServer section. The headline is spot on: ‘No tipping on Chime/Cash App cards’. (Via) (Via)
He says he doesn’t think he’s ever got 18% from someone using a Chime/Cash App card. “I get excited to get a few bucks. As soon as I see someone pulling out one of these cards, I immediately know what’s going to happen.”
Other users in the comments section said the same thing happened to them. “I count myself lucky if I don’t get rejected,” one wrote.
Another joked about people who always keep their cards blocked. “Oh no, I have to unlock it,” they said.
Another explained that they often have to wait for customers to exchange money from different accounts. “Or to transfer funds. My cards have been declined so many times that I no longer keep them in one account.”
But some people are sticking with their cards, like Roman’s TikTok. “I’ve been using Chime for over five years and they’ve never turned me down,” said one user. “If I go out, I tip at least 25%, but I try to tip cash if I can.”
Another user said they never had problems with their cards. “I’d say half my customers use the Bell app or cash,” he said. “My average is a little over 19% most nights. Often more, rarely less. About 80% of the team, including myself, use the Chime or Cash app as their primary bank. You may be in a more affluent area, but here, where rents have tripled in less than five years, we use apps with rewards, bonuses and thank-yous.”